Effective Date: April 2025
At Tipsy Bear, we strive to get your drinks to you fast, safely, and chilled (where applicable).
1. Delivery Areas
We deliver across Kenya, using trusted third-party courier services.
2. Processing Time
- Orders are processed within 1 business day
- Orders placed before 8 PM in Nairobi may qualify for same-day delivery
-
Standard delivery outside Nairobi: 1–2 business days
3. Delivery Fees
Delivery charges are based on your location and displayed at checkout.
4. Delivery Requirements
-
You must be 18 years or older to purchase and receive alcohol.
- A valid ID may be requested upon delivery.
- If you're unavailable, your delivery may be rescheduled. Additional fees may apply.
5. Missed Deliveries
If delivery fails due to incorrect contact info or unavailability, we will attempt to reach you. Re-delivery may incur extra charges.
Questions? Contact us at:
- 📞 +254-11-4995180
- 📧 tipsybearwholesalers@gmail.com